| Extreme Joomla Releases jSupport |
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| Written by Extreme Joomla | |
| Tuesday, 05 February 2008 | |
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Organize your entire process with jSupport. This extension provides features and functionality that used to be available only for high-end enterprise systems. With jSupport, your issues won’t be lost, they will get solved.
Tickets – each Ticket is categorized and assigned to a Client and Account. A history of comments allows you to follow the entire lifecycle of the ticket and view its status. FAQs – an invaluable feature of jSupport allows you to instantly convert a Ticket into an FAQ. With a single click you can create an FAQ, which in turn will promote confidence for customers, as well as increase their overall satisfaction. Categories – customize the categories that pertain to your business. Each ticket can be designated into a category that works for your way of working. Plus, the Extreme Joomla demo server allows you to try-it-before-you-buy-it. |
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| Last Updated ( Wednesday, 06 February 2008 ) |
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