|Extreme Joomla Releases jSupport|
|Written by Extreme Joomla|
|Tuesday, 05 February 2008|
Organize your entire process with jSupport. This extension provides features and functionality that used to be available only for high-end enterprise systems. With jSupport, your issues won’t be lost, they will get solved.
Tickets – each Ticket is categorized and assigned to a Client and Account. A history of comments allows you to follow the entire lifecycle of the ticket and view its status.
FAQs – an invaluable feature of jSupport allows you to instantly convert a Ticket into an FAQ. With a single click you can create an FAQ, which in turn will promote confidence for customers, as well as increase their overall satisfaction.
Categories – customize the categories that pertain to your business. Each ticket can be designated into a category that works for your way of working.
Plus, the Extreme Joomla demo server allows you to try-it-before-you-buy-it.
|Last Updated ( Wednesday, 06 February 2008 )|
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